Short-term solutions

Reduce workload pressure, without the commitment

Common challenges we help with:

• Peak period overload

  Targeted assistance during critical milestones, including results day, deposit follow-up, enrolment reminders, and more. Our team steps in at short notice, providing the extra capacity to keep processes moving smoothly.

• Admissions staff gaps

  When team members can’t be replaced quickly, backlogs build up. Keystone’s admissions professionals fill the gap. Available within two weeks to help you manage applications, scholarships, and pre-CAS backlogs, we work within your systems with no long-term commitments.

• Enquiry handling

  High volumes of calls, emails, and messages can overwhelm teams and risk damaging the applicant experience. We manage high volumes of enquiries across email, phone, WhatsApp, live chat, and custom forms, allowing you to focus on high-value interactions.  

• Applicant calling campaigns

  Turning offers into enrolments is one of the most critical - and stressful - stages of the cycle. Our targeted campaigns connect with your applications to keep them engaged, while providing you with valuable insights into their decision-making.