Our Conversion Services are powered by UniQuest, by a team that brings decades of experience, acting as an extension of your admissions team, engaging every offer holder with outreach that mirrors your institution’s voice and priorities.
- Enrollment Services
- Conversion Services
Improve applicant conversions, from interest to intake
Don't let interested students slip away during the critical conversion phase. Our specialized team creates personalized conversion plans to help you move high-intent applicants and offer-holders through the funnel to the enrollment stage.
Our Conversion Services are powered by UniQuest, by a team that brings decades of experience, acting as an extension of your admissions team, engaging every offer holder with outreach that mirrors your institution’s voice and priorities.
universities already using conversion services
admissions and CRM platforms supported in the UK alone
million student communications managed, and counting
Promote locally, internationally, or both
Promote locally, internationally, or both.
If you want to recruit international students, Educations.com is the website where your programs will be visible to a global student audience, translated into 28 different languages, so you can reach students in their native language.
If you want to recruit students locally
If you want to recruit students in your home market, we also offer domestic program promotion on various country-specific websites.
Boosting conversion and improving the applicant experience with people, platform and process.
1
Conversion strategy aligned with your goals
Our tailored approach adapts throughout the recruitment cycle, whether you aim to boost conversion in key markets or improve diversity across your cohorts.
2
Omnichannel engagement
We connect with offer holders through email, phone, SMS, WhatsApp, and live chat , all managed on our platform for full visibility and coordinated outreach.
3
On-brand, bespoke communications
Each message reflects your university’s tone and identity, ensuring a seamless experience that enhances your brand’s credibility.
4
Data-informed optimisation
Backed by insights from over 70 million student interactions, we continually refine content, timing, and channels for maximum impact.
5
Scalable capacity
Flexible resources to meet application peaks without compromising quality or consistency while delivering on ROI and value for money.
Flexible conversion support when you need it
Whether you need full-cycle conversion support or targeted interventions, such as deposit chasing or offer holder nurture, we help you meet your recruitment goals faster.
Application Stage Conversion
We can help keep applicants interested and your institution front of mind while admissions decisions are being processed, with communications that build connections and trust early on, while keeping a competitive edge.
Offer Holder Conversion
We can focus on students who have received offers but have not accepted or made any indications that they will enroll. We do this with personalized outreach that helps to address concerns, alleviate fears and handle any objections students may have during this critical decision making phase.
End-to-End Conversion Management
For more comprehensive conversion support, we can apply integrated engagement strategies to students interested in your institution from application all the way through to enrollment, tailored towards conversion across all decision-making stages.
Get inspired by these stories
‘Our partnership with UniQuest has allowed us to scale up our international activity with a sophisticated back-end where we can maximise our returns.’
George Hunt, Director of International Development
Teeside University
George Hunt, Director of International Development / Teeside University
‘Uniquest have been real strategic partners in the last few years... conversion is what it’s all about - we have really improved with Uniquest since the inception of the partnership.’
Joe Paley, Head of International and Partnership Development
University of South Wales
Joe Paley, Head of International and Partnership Development / University of South Wales
‘Having access to UniQuest’s expertise has transformed our student experience and improved our conversion rates. We’ve seen significant growth in enrolments as a direct result.’
Katie Hall, Conversion Manager
SOAS University of London
Discover our range of enrollment services, powered by UniQuest
Why use Keystone's conversion services?
We support applicants from offer to enrolment through personalised, insight-led communications - boosting conversion
rates while improving the applicant experience.
Student lead scoring and prioritization
We score and segment your student pipeline to focus on high-potential opportunities, identifying students most likely to convert based on our own expertise and engagement rate data. We prioritize outreach efforts based on your ideal student profile, priority source markets and your requirements.
Personalized conversion plans
We work in partnership with you to identify those who need conversion intervention the most, creating personalized enagagement and communication plans using data from your own student record system to ensure personalization efforts are customized for that individual student.
Multi-channel student enagagement
We coordinate touchpoints using intelligent data to ensure a seamless student experience, including proactive one-to-one outreach across WhatsApp, email, phone, and live chats on your website.
Data-driven performance optimization
By monitoring engagement metrics and conversion paths in real time, we can adjusting outreach strategies based on student response patterns, providing detailed reporting on conversion performance and ROI.
Have you got more questions before we start?
How can universities improve their offer-to-enrollment conversion rates?
Universities can improve conversion rates by implementing personalized, multi-channel outreach strategies that address individual student concerns and maintain engagement throughout the decision-making process. Keystone's conversion services can help your institution to create tailored conversion journeys based on student data and behavior patterns.
How do you personalize conversion communications for different students?
We use data directly from your student record system, including academic history, program interests, demographics, and engagement patterns, to customize messaging, timing, and channel selection for each student's unique situation and preferences. We combine this with our own expertise of outreach communications that are proven to work based on similar scenarios we have encountered as part of offering extensive enrollment services.
How do you avoid overwhelming students with too much communication?
We follow strategic communication cadences designed to maintain engagement without being intrusive. Our approach considers student responses, engagement levels, and preferences to optimize contact frequency and timing.
What channels do you use for student outreach and engagement?
Our multi-channel approach includes WhatsApp, email, phone calls, and live chat. We also manage responsive live chat across your website and key marketing channels, ensuring students can engage through their preferred communication method.
How do you prioritize which students to focus conversion efforts on?
We use intelligent lead scoring algorithms that analyze engagement patterns, academic fit, demographic factors, and behavioral indicators to identify students with the highest conversion probability, allowing us to focus resources where they'll have the greatest impact.
Ready to convert more students?
Stop losing qualified students at the final hurdle. See how personalized, data-driven conversion campaigns can transform your enrollment outcomes.