- Enrollment Services
- Retention Services
Stay one step ahead of student attrition
Recruiting and enrolling students to your university is only the first step. Once they are on campus, your students need support to succeed and thrive. Our Retention Services help universities reduce attrition and improve continuation by engaging at-risk students in a proactive, personalised way.
Trusted by 5500+ universities worldwide
1
Conduct a retention strategy consultation
Our retention experts will meet with you to conduct a full review of your retention strategy, analyzing your specific areas of student churn and areas of focus for improving student intervention.
2
Risk flag identification
We use data, trends, and insights to identify students showing signs of disengagement or vulnerability enabling early intervention.
3
Omnichannel outreach
We design and implement an outreach strategy that includes inbound and outbound communication via email, phone, messaging and enquiry forms ensures students can reach support on their terms. A fully managed, white‑labelled service that becomes part of your student support team, decreasing internal workload.
4
Empathetic engagement
Our trained team actively listens, responds with care, and offers appropriate support building trust and encouraging re-engagement.
5
Smart Signposting
When additional support is needed, we direct students to the right internal services whether that’s academic, wellbeing, or financial.
6
Flexible Service Models
Whether you need year-round retention support or targeted interventions during key risk periods, we scale to fit your requirements.
Why choose Keystone Retention Services?
Timely and flexible support
Early risk detection and signposting using our smart data. Personalized, empathetic outreach via your students’ preferred channel.
Reduced attrition
Lower drop-out rates, improved student continuation and completion.
Improved rankings position
Directly impact ranking metrics, enhancing your reputation and competitiveness.
Extended support capacity
Full-cycle or targeted intervention during registration and vacation periods, saving on your internal resource capacity and costs.
Promote locally, internationally, or both
If you want to recruit international students
If you want to recruit international students, Educations.com is the website where your programs will be visible to a global student audience, translated into 28 different languages, so you can reach students in their native language.
If you want to recruit students locally
If you want to recruit students in your home market, we also offer domestic program promotion on various country-specific websites.
Discover our range of enrollment services, powered by UniQuest.
Get inspired by these stories
An extension of our services. Every candidate taken care of by Keystone made the application with us.
Ana Costa
Director for Education
Increased engagement within the middle funnel of our admissions process
We started working with the Apply product to encourage and increase engagement within the middle funnel of our admissions process.
Lisa Francis
Director of Graduate Admissions
Keystone Apply brings us students who are ready to talk
Wes Vaina
Director of Admissions and Enrollment, School of Education
Caroline Everett / International Marketing Manager
Thomas Snell
International Admissions and Compliance Manager
Using Keystone Hub, we have a place where we can answer all candidates very quickly, as simple answers are responded to automatically.
Ana Costa
Director for Education
Anytime we can automate at the graduate admissions level, it's a win for us. It saves the team time. It saves the team energy.
Wes Vaina
Director of Admissions and Enrollment, School of Education
Anytime we can automate at the graduate admissions level, it's a win for us. It saves the team time. It saves the team energy.
Robynn Allveri
Assistant Director, Graduate and International Programs
Sebastian Bernsten
NCAA DI
Selma Ekverum
NCAA DI
“The biggest lesson tennis has taught me during college is how to stay mentally calm under pressure. In tennis, college matches can swing with just one point, and it’s easy to get caught up in mistakes or bad calls. I had to learn how to reset my mind quickly and focus on the next point instead of thinking about the previous one. The mindset of staying present and adapting fast has carried over into my academic and personal life.”
Angelos Avgeris
Tennis student-athlete
Emily Feldstedt / Coordinator of Student Recruitment
Jose De Pool / International Coordinator
Nancy Azule / Director of Academic Program Management
Anna Viola Hornyick / International Officer in International Academic Programs Office
Anna Costa / Director for Education
Melina Karlsson
Adrián Puente / Advertising Manager
Selma Ekverum
NCAA Division I
Sebastian Bernsten
NCAA Division I
« La plus grande leçon que le tennis m’a apprise pendant mes études universitaires est la capacité à rester mentalement calme sous pression. En tennis, un match universitaire peut basculer sur un seul point, et il est facile de se laisser emporter par les erreurs ou les décisions contestables. J’ai dû apprendre à réinitialiser rapidement mon esprit et à me concentrer sur le point suivant plutôt que sur le précédent. Cet état d’esprit, fait de présence et d’adaptation rapide, m’a également servi dans ma vie académique et personnelle. »
Angelos Avgeris
Étudiant-athlète en tennis
"Decidir mudarme a Estados Unidos para la universidad fue un paso importante en mi vida y, al mirar atrás, ha sido una de las mejores decisiones que he tomado. La experiencia de ser un estudiante deportista ha sido increíblemente gratificante, tanto a nivel personal como deportivo."
Sebastian Bernsten
NCAA DI
Selma Ekverum
NCAA DI
"La lección más grande que el tenis me ha enseñado durante la universidad es cómo mantenerme mentalmente tranquilo bajo presión. En tenis, los partidos universitarios pueden cambiar con solo un punto, y es fácil quedarse atrapado en errores o malas decisiones arbitrales. Tuve que aprender a resetear mi mente rápidamente y enfocarme en el siguiente punto en lugar de pensar en el anterior. La mentalidad de permanecer presente y adaptarme rápido se ha trasladado a mi vida académica y personal."
Angelos Avgeris
Estudiante-deportista de tenis
Why advertise with Keystone?
Expand your reach and appear in organic search results to students
actively searching and comparing where and what to study.
Transparent overview
Your program and school pages are advertisement-free and provide need-to-know information about your courses.
Perfectly optimized
Our lead capture forms are optimized for maximum conversion - students can directly contact the schools they are interested in via the forms hosted on your profile.
Custom targeting
Target students in specific countries with geo-targeting, or go global for maximum visibility.
Automatic translation
All listings include promotion in multiple languages, which means your school and programs are visible to students searching
in their native language.
Have you got more
questions before we start?
How do I get student leads from my listing?
Each listing includes inquiry forms and contact options that connect students directly with your team. You’ll receive qualified leads, including the student’s information and the programs they are interested in, into our Keystone Hub platform. You can also integrate your listings with platforms like Unibuddy for real-time student engagement.
How do Listings help with SEO and online discoverability?
Each listing is optimized for organic search, and your online profile is structured and optimized to rank highly in search engines like Google, Baidu, Bing, and Yandex. This means our websites rank highly in search results when students are searching for program subjects.
How do I manage my listings?
You’ll use Keystone Hub, a centralized portal to monitor your institution’s profile and program listings. You can preview how each listing looks in different markets and update content anytime, publishing changes in real-time.
Are the listings translated into other languages?
Yes. Listings are automatically localized and translated into multiple languages, so students can read about your programs in their native language, making it easier to promote your university globally.
I only want to recruit students locally. How are domestic institutions supported?
Listings aren’t just for international recruitment. For example, U.S. institutions also benefit from exposure to North American students, with listings tailored to domestic search trends and regional interests, thereby boosting visibility across both audiences. We can also work with you to identify growth geographic markets, where your listing is visible, and turn off your listing in any markets where you don’t want to recruit students from.
Can I promote individual programs or just full degrees?
Yes, you can promote individual programs, full degrees, short courses, or online certificates. Whether you're advertising a new MBA, an online psychology course, or a full undergraduate program, Listings are flexible to meet your goals.
Ready to scale your admissions capabilities?
Stop losing qualified students due to delayed responses and overwhelming application volumes. Join universities worldwide who've already improved their offer conversion rates.