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Higher Ed Chats

February 18th, 2025

19 minutes

The Role of Higher Education in Social Mobility

Social mobility is one of higher education's oldest promises and, by most measures, one of its most inconsistently kept. Dr. Ellen Neufeldt, President of California State University San Marcos, joins Scott Miller on Higher Ed Chats to talk about what it actually looks like when an institution builds its entire identity around that promise, and what the rest of the sector can learn from it.

CSUSM ranks in the top 1% of U.S. universities for social mobility, holding the number one position in 2022. Seventy percent of its students are students of color; 55% are first-generation college graduates. These aren't talking points, they're the result of deliberate structural choices: a three-year degree program (backed by a $10 million Price Philanthropies gift) that graduates students at an $80,000 median salary compared to $30-40,000 for a standard four-year path; a software engineering pipeline that runs from high school through community college to university, producing graduates with four job offers on average; and a research stipend model that keeps lower-income students in lab programs they'd otherwise have to leave.

The conversation takes a candid look at higher education's historical role in reinforcing the socioeconomic divide. As Neufeldt puts it: "Higher education, once upon a time, was meant for the few. And actually we've been accused as an industry of helping create the socioeconomic divide because those who get in, then their children get in, and those who have not had a part of it do not have a part of it." That self-awareness shapes how CSUSM approaches everything from degree design to employer partnerships to the 500-person National Social Mobility Symposium the university hosts each year.

Scott and Ellen also work through the structural pressures reshaping higher education trends right now. Declining birth rates since 2008 are already reducing traditional student pipelines. Adult learners, military-affiliated students (one in nine at CSUSM, near Camp Pendleton), and parents returning to school are becoming core constituencies, not edge cases. Post-graduation outcomes have replaced completion rates as the dominant accountability metric. Institutions that haven't started designing for these realities are behind. "What we used to think of as non-traditional in learning is now the new traditional," Neufeldt says. "Higher education really has to push hard to change."

If you work in enrollment, marketing, or institutional strategy, this episode asks a direct question of your current program mix: are your degree structures actually designed to move people forward, or do they just credential them?

Who’s in the episode?

Ellen Neufeldt_Headshot
Ellen Neufeldt
Dr. Ellen Neufeldt is the President of California State University San Marcos. With 30 years of experience in higher education, Dr. Neufeldt has dedicated her career to student success and social mobility. Under her leadership, CSUSM now ranks in the top 1% of U.S. universities for social mobility. She oversees hosting the 2025 Social Mobility Symposium at CSUSM in San Diego County.
Scott Miller_headshot
Scott Miller

Scott Miller is the host of Keystone Higher Ed Chats and the Executive Director of Keystone's international division, bringing over 11 years of EdTech experience to conversations about global education. 


After graduating from DePauw University, living and working in different cultures showed him that stepping outside your comfort zone doesn't just broaden your horizons; it reshapes them entirely. That belief in the transformative power of international experiences brought Scott to Keystone in 2010, where he's spent over a decade (and counting) helping higher education institutions reach students worldwide. 


On Keystone Higher Ed Chats, Scott speaks with thought-leaders in the industry about what he's most passionate about: how education changes lives, how cultural experiences broaden perspectives at any age, and how Keystone's mission—connecting students with their ideal higher education institution—makes those life-changing moments possible. 

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