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Higher Ed Chats

October 1st, 2025

20 minutes

How Emerging Market & AI Are Reshaping Student Recruitment

Martijn van de Veen, Chief Business Development Officer at ICEF, joins Scott Miller on Higher Ed Chats to examine two questions that matter more than most international recruitment teams realize: where students are choosing to go next, and what role AI actually plays in getting them there. The answer to both is more complicated than the current conversation in higher ed suggests.

The episode opens with a clear-eyed look at why cities like Seoul and Tokyo are gaining ground as study destinations. According to Martijn van de Veen of ICEF, government policy is the single most decisive factor. Korea's Study Korea initiative and Japan's J-Mirai program both reflect a broader pattern: countries with aging populations are turning to international education as a long-term economic strategy. That shift is visible in QS city rankings, where Martijn notes that Seoul has overtaken London for the top spot, with Tokyo not far behind. Institutions in traditional markets that haven't mapped these emerging destinations into their agency outreach strategies may be operating with an incomplete picture.

The AI discussion is where the episode gets most interesting. Martijn's position isn't that AI is oversold or that agencies are under threat. It's more specific than that. "The agent isn't a search engine, they're a matchmaker," he says. AI responds to prompts. An agency asks the questions a student hasn't thought to ask yet, reads hesitation in a voice call, draws on a personal memory of navigating a student visa, and connects a student's personality to a program fit that no algorithm has lived through. The most overlooked AI use case, Martijn argues, is applying it to agency partner vetting and ongoing compliance monitoring, an area he sees as far more underinvested than front-end chatbots.

The episode closes with a call to recruitment professionals to practice what they preach. Martijn's point is direct: the same advice institutions give students about embracing discomfort and investing in uncertain futures applies to the people working in international recruitment right now.

Who’s in the episode?

Martijn van de Veen_Headshot
Martijn van de Veen
Martijn van de Veen is the Chief Business Development Officer at ICEF. Founded in 1990, ICEF has been at the heart of the international education community for over 30 years, raising industry standards and providing international educators with access to the right relationships, insights and training. With his extensive international background and ICEF unique market knowledge, Martijn has a front-row seat to the global shifts happening in the higher education industry. 
Scott Miller_headshot
Scott Miller

Scott Miller is the host of Keystone Higher Ed Chats and the Executive Director of Keystone's international division, bringing over 11 years of EdTech experience to conversations about global education. 


After graduating from DePauw University, living and working in different cultures showed him that stepping outside your comfort zone doesn't just broaden your horizons; it reshapes them entirely. That belief in the transformative power of international experiences brought Scott to Keystone in 2010, where he's spent over a decade (and counting) helping higher education institutions reach students worldwide. 


On Keystone Higher Ed Chats, Scott speaks with thought-leaders in the industry about what he's most passionate about: how education changes lives, how cultural experiences broaden perspectives at any age, and how Keystone's mission—connecting students with their ideal higher education institution—makes those life-changing moments possible. 

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