Keystone Enrolment Services
Efficient engagement. Stronger conversion. Measurable impact.
Comprehensive and scalable support at every stage of the enrolment journey. We guide your students from initial enquiry through to enrolment, and beyond with tailored, flexible support.
Why choose Keystone Enrolment Services?
Driven by sector expertise
Developed by sector experts, our team brings together professionals from over 45 universities, offering HE experience, insight and a passion for student success.
Best in class platform
Our powerful proprietary technology, built exclusively for higher education, blends with expert-driven insight to successfully convert students.
Human-first communication
We focus on data-driven, personalised communications at scale without compromising on that vital human touch.
Experts in student engagement, admissions & conversion
Keystone Enrolment Services empowers institutions to increase enrolments and improve conversion with scalable, student-first support. Combining human expertise, purpose-built technology, and agile processes to transform the way you attract, engage, and convert students.
We work in partnership with institutions, to deliver tailored services that maximise student recruitment outcomes at all stages of their journey, going beyond support, we become part of your team. Through a unique collaborative model, cutting-edge technology, and unmatched sector expertise, we help institutions worldwide achieve real recruitment results.
Based in the UK? Learn more about our UK enrolment services here.
Achieve your enrolment goals with a partner you can trust
+
global partner institutions
million
delivered student communications
+
enrolments supported
Select from a range of flexible services for your institution's needs
Enquiry Management
Deliver faster, more personalised engagement at scale with our Enquiry Management Services
Multi-channel communication strategies to contact and convert your student leads. Our personalised engagement complements your in-house student recruitment strategy, informed by more than a decade of experience. We take a consultative, data-driven approach to optimise outreach to all of your student enquiries.
Admissions Services
We take the time to understand your admissions process in detail. Our Admissions Officers will manage all inbound applications and communicate with offer holders at scale to take the pressure off your team. We will respond to all offer holders in a robust and timely manner to ensure each applicant receives the required information, and provide real-time reporting and intelligence directly to your team on progress.
Offer Conversion
Your applications and admitted students will be converted into enrolments, where we use a mixture of data insights, enrolment experience, and dedicated student outreach activities to maximize your offer-to-enrolment rate. We will conduct student outreach to offer holders across all channels to ensure they remain engaged, informed and excited to join your institution.
Student Support and Retention Services
Support services for post-enrolled students. We use data-driven insights to ensure students remain engaged throughout their studies.
Our team of Student Advisers offers dedicated support services tailored to the needs of current students. If you need additional help in serving inbound inquiries from current students, our team can provide 24/7 or out-of-hours support to students who need it. We can communicate with students through a variety of channels, help triage their needs and signpost them to the relevant professional services in your institution.
Short-Term Enrolment Solutions
Our short-term solutions can help reduce workload pressures, including assisting with peak-period overload, addressing admissions staff resource gaps, handling enquiries, and managing applicant calling campaigns.
Keystone’s adaptive enrolment services are tailored to the needs of your institution.
We deliver tailored, high-impact student engagement strategies providing you with the most effective strategy to drive conversion and long-term success.
Speak to our experts
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